LATEST BLOGS & ARTICLES

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10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, ...

A Phone System that Maximizes Your Control

You’ve realized that your current phone system is no longer working for your growing business.  So you do what any savvy business person does – you research ...

A Customer First Approach

Engaging our Customers

We find ourselves in a new era, one focused on putting the customers at the center of all business ...

A 10 Question Test to Evaluate Your Cloud Phone System

In most businesses, employees don’t think too much about the phone system they use. It’s an important tool, but as long as it works — allowing them to make calls, ...

Is Your Phone System Agile Enough to Scale?

It’s the first day of a new quarter, you’ve just wrapped up a series of planning meetings with your team, and you notice an email from the CEO of your company. He ...

Debunking 4 Fears About Cloud Phone Solutions

For all of the benefits of cloud phone solutions (and there are many, including scalability, flexibility, and mobility), there’s no avoiding the fact that many ...

Remote Control: How your phone system may be stifling remote employee productivity

Imagine for a moment that you’re a sales manager at a growing company and tasked with building a remote team of 40 sales reps. Your company’s headquarters is in ...

Amplify employee communication

Using email to conduct important business always starts with the best intentions – saving everyone time. But sometimes email creates a disaster of miscommunication. ...

When Disaster Strikes: Looking to the Cloud for Business Continuity

No one can afford to have their phone system crash, yet it’s often one of the last things we think about. This ShoreTel blog tells us why the cloud is becoming more ...

Virtual Reality: How to easily establish consistent communications with anyone, anywhere

This great article written by the folks at ShoreTel provides valuable insight into the future of communications for businesses.  We are headed in a direction ...