BrightMetrics: Your web based reporting tool

Consider a web-based reporting tool that can give you up-to-the-minute business visibility. Designed for the ShoreTel phone system, Brightmetrics is an easy-to-use application to measure and report on a variety of business functions such as call activity, worker activity, and system call reports.

When customers integrate their phone system with Brightmetrics, they get results. With a variety of ways to view phone data, users can quickly and easily review and share important trends, changes and anomalies.